To Users of EXCERIA PLUS G2 SSD, EXCERIA PLUS SSD, EXCERIA G2 SSD, EXCERIA SSD, TOSHIBA RD500 SSD or RC500

  • June 13, 2024
  • KIOXIA Corporation

To: Valued Customers,

We at KIOXIA Corporation are informing you that new firmware for EXCERIA PLUS G2 SSD, EXCERIA PLUS SSD, EXCERIA G2 SSD, EXCERIA SSD, TOSHIBA RD500 SSD or RC500 were released.

These firmware updates aim to address critical bugs and/or improve the reliability and performance of your SSD. It is strongly recommended that you update your SSD firmware.

We strongly recommend that you install SSD Utility management software for your SSD, and update your SSD firmware.

Affected Products

SSD Model

Picture

Firmware Version Should Be Updated

Firmware Version After Updating

EXCERIA PLUS G2 SSD

image of product

ECFA11.1
ECFA11.2
ECFA11.3

ECFA 11.4
ECFA13.2
ECFA13.3
ECFA 13.4

EXCERIA PLUS SSD

image of product

ECFA10.3
ECFA10.4
ECFA10.5
ECFA10.7
ECFA10.8

EXCERIA G2 SSD

image of product

ECFA17.0

ECFA17.1

ECFA17.3

EXCERIA SSD

image of product

ECFA12.7
ECFA 12.9
ECFA12.b
ECFA12.c
ECFA15.1
ECFA15.3
ECFA15.4

Toshiba SSD: RD500

image of product

ECFA10.1
ECFA10.7
ECFA10.8

Toshiba SSD: RC500

image of product

ECFA12.5
ECFA12.b
ECFA12.c

Contact:

Please contact us if you have questions or concerns about this notice.
https://personal.kioxia.com/support