SSD Manufacturer's Warranty Information

Current KIOXIA manufacturer’s warranty[1] statement version for consumer SSDs valid for purchases from 20 February 2023:

KIOXIA Manufacturer’s Warranty Statement for SSDs (PDF : 620KB) PDF will open in a new window.

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Former KIOXIA manufacturer’s warranty statement versions for consumer SSDs:

Valid from 1 October 2021 until 19 February 2023 for
 

  • EXCERIA PRO SSD
  • EXCERIA PLUS G3 SSD
  • EXCERIA G2 SSD
  • EXCERIA PLUS Portable SSD
     

KIOXIA Manufacturer’s Warranty Statement for SSDs (PDF : 172KB)[2]/content/dam/kioxia/en-europe/personal/support/warranty/asset/KIE_ManufacturersWarrantyStatement_SSD_20211001_EN.pdf

Valid from 1 October 2019 until 19 February 2023 for

  • EXCERIA PLUS SSD
  • EXCERIA PLUS G2 SSD
  • EXCERIA SSD
  • EXCERIA SATA SSD

KIOXIA Manufacturer’s Warranty Statement for SSDs (PDF : 128KB)/content/dam/kioxia/en-europe/personal/support/warranty/asset/KIE_ManufacturersWarrantyStatement_SSD_20191001_EN.pdf

Notes:

[1] If you bought KIOXIA consumer SSDs from a shop, then statutory warranty claims may additionally apply but can only be made with that respective shop which sold you the SSDs. Please contact such shop for information on potential repair procedures.
[2] The name of our business partner SYKES Enterprises Support Services B.V. & Co. KG has changed to Foundever B.V. & Co. KG as of March 1, 2023.